Data Deletion
Agar aap apna account delete karna chahte ho, hum 30 days ke andar sab personal data remove kar dete hain, except jo qanoon ke mutabiq record rakhnay zaroori ho.
Jab aap 8uyh par account kholte ho, aapka personal data aur transaction history hamari top priority hoti hai. Is page par samjhiye ke hum aapki information kaise handle...
8uyh apne users ki information ko Pakistan ke relevant local qanoons ke mutabiq handle karta hai. Jab aap registration complete karte ho, aapko consent dena hota hai ke hum aapka naam, address, phone number, aur payment details collect kar sakein. YE sab kuch JazzCash, Easypaisa, SadaPay aur Raast ke through deposits aur withdrawals ke liye zaroori hai. Aapki account security ke liye
hum encrypted connections use karte hain. Humarey servers par data backup hota hai taa ke agar kuch ho, aapka information محفوظ rahe. Hum aapki information kisi third party ko bina aapke izn ke share nahin karte.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
8uyh lobby ke andar help icon tap karein. Aapka message hamari support team ko ata hai aur hum 2-4 ghanton mein jawab dete hain, din ke kisi bhi waqt.
[email protected] par email bhejein apne concerns ke baare mein. Hum detailed jawab dete hain 24 ghantey ke andar, tamam details ke sath.
Aap apne account dashboard mein jaa kar apni personal details ko update kar sakte ho ya download kar sakte ho kisi bhi waqt.
Sab deposits, withdrawals aur account access encrypted SSL connections ke through hote hain. Aapka password kabhi server par plaintext mein...
JazzCash, Easypaisa, SadaPay aur Raast ke through jo transactions hote hain, unhe hamne verify kiye hue partners ke through route...
Hum sirf woh information collect karte hain jo aapke account aur payments ke liye zaroor hai. Unnecessary data collect nahin...
Har deposit, withdrawal aur login ka record hota hai. Aap apne account history mein dekh sakte ho ke kab kya...
Aapka personal data marketing ya analytics ke liye kisi bahar ke company ko nahin diya jata, unless aap consent do.
Jab aap naya feature ya payment method use karte ho, aapko phir se consent dilwaya jata hai. Surprise mein kuch...
Agar aap apna account delete karna chahte ho, hum 30 days ke andar sab personal data remove kar dete hain, except jo qanoon ke mutabiq record rakhnay zaroori ho.
8uyh ke app aur website dono mein privacy controls user-friendly hain. Dark mode, offline mode aur minimal data caching sab available hain.
Jab hum privacy policy mein koi badlao karte hain, in-app notification bhejte hain aur 14 days ka time dete hain aapko read karne ke liye.
Aap apne sab transaction records, account statements aur personal info ek hi file mein download kar sakte ho, CSV ya PDF format mein.
Agar hum kisi suspicious activity ko detect karte hain, in-app alert ata hai aur hum aapko phone/email se bhi contact karte hain.
8uyh website par cookies sirf essential functionality aur security ke liye use hote hain. Tracking cookies nahin hain.
Account registration ke time aapko document-based age verification complete karna hota hai. Yeh hamari process ka first gate hai.